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Privacy Policy

 

This Privacy Policy applies only to the information collected digitally or online by Frecho Foods Private Limited through the website and shall be read in conjunction with terms and condition and disclaimer.

 

Frecho Foods Private Limited will hereinafter be referred to as Frecho and its website as frechofoods.com. Frecho is an upcoming venture and has geographical business boundaries restricted to the state of Uttar Pradesh, India only. 

 

Note- Our privacy policy is subject to change at any time without notice. To know about such changes, please visit the policy page periodically for update.

 

By visiting the Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please do not use or access our Website.

 

By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.

 

Personal Information collected directly by Frecho

 

When you use our Website for placing the order, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you with a smooth, efficient, safe and customized experience. This allows us to provide services in the most convenient manner that most likely meet your needs, and to customize our Website to make your experience safer.

 

If you choose to buy on the Website, we collect information about your buying behaviour.

 

If you send us emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.

 

We collect personal information (email, address, name, phone number, etc.) from you when you set up an account with us. While you can browse some sections of our Website without being a registered member, certain activities such as placing an order may require registration if you want to avail promotional offers. We do use your contact information to send you offers based on your previous orders and your interests.

 

If your personal information changes, or if you no longer wish to avail of our service, you may correct, update, or disable your account by emailing our Customer Support at frechocare@gmail.com. 

 

Communications from the Website

 

1) Special Offers and Updates

 

We may occasionally send you information on products, services, special deals, and participative promotions. Out of respect for your privacy, we present the option not to receive these types of communications.

 

2) Service-related Announcements

 

We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email advising you of this.

 

Cookies

 

To personalise your shopping experience, we may use cookies on this site. A cookie is a small text file that is stored on a user's computer for record-keeping purposes.

 

Advertisements on frechofoods.com

 

We may use, emails, letters, reviews, postings on the website or other social media platform by you or a third party about our product, for appropriate promotional display on the website and social media platform.

 

Security

 

We use Internet standard encryption technology ("SSL" or "Secure Socket Layer" technology) to encode personal data that you send to us when placing an order through the website. This is to ensure that all the critical data during the shopping is placed on the security layer.

 

However, please note that whilst we take appropriate technical and organisational measures to safeguard the personal data that you provide to us, no transmission over the Internet can ever be guaranteed secure. Consequently, please note that we cannot guarantee the security of any personal data that you transfer over the Internet to us.

 

If you are using a computer or terminal in a public location, we recommend that you always log out and close the website browser when you complete an online session, for your security. 

 

The security of your personal information is important to us. Option to share information related to payment for storage is optional as provided by the payment gateway of repute. We do not collect and store credit card numbers, passwords or any other sensitive information that can be used in identity theft.

 

While we implement the security measures for this website as deemed appropriate, you should be aware that 100% security is not always possible due to your own network and Personal Computer security or other factors beyond the control of Frecho.

 

SPOOF / PHISHING / FALSE MAILS

 

Frecho will never ask you to confirm any account or credit card details via email. If you receive an email claiming to be from Frechofoods.com asking you to do so, please ignore it and do not respond. Sometimes, the email contains links to a website that looks like frechofoods.com but is not controlled by us. The website may ask you for your Frecho username and password or try to install unwanted software on your computer in an attempt to steal your personal information or access your computer. Please be aware of "malware", phishing or spoofed emails, and other suspicious emails.

 

EMAILS OR TEXT MESSAGES FROM OTHER WEBSITES

 

Please note frechofoods.com will never ask for your personal information through phone or emails, thus we advise you NOT to fall prey to these unauthenticated communications.

 

Legal Disclaimer

 

We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms and Conditions or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

 

Changes in this Privacy Policy

 

If we decide to change our privacy policy, we will post those changes to this privacy statement on the website so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it periodically.

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Grievance redressal

 

In case of a grievance, please email us at the below-mentioned email. Our customer relation officer will contact you within 24 hours-

Email- frechocare@gmail.com